Motor Industry Code of Practice
Global Insurance Management has been at the forefront in the development of the new Motor Industry Code of Practice for Vehicle Warranty Products which was introduced in July 2009.
Setting new standards for the sector, the code covers pre-sale information, cancellation rights and protected claims funds.
By delivering increased standards of consumer protection, subscribers to the Code are demonstrating their commitment to high levels of customer service.
The Code covers the following products:
- Mechanical Breakdown Insurance
- Guarantees and Extended Warranties
- Roadside Assistance
- MOT Insurance
- Tyre Insurance
- Key Insurance
- Guaranteed Asset Protection (GAP)
- Vehicle Replacement Insurance (VRI)
- Return to invoice Insurance (RTI)
What the Code means to the customer...
- Peace of mind cover
- Products written in clear English
- No high pressure selling
- Providing written summaries of the key contract terms
- Simple, straightforward claims procedures
For further information on the code please click here
